Changes between Version 48 and Version 49 of TicketHowTo


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Timestamp:
Feb 28, 2010, 6:16:01 AM (10 years ago)
Author:
robertm
Comment:

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  • TicketHowTo

    v48 v49  
    4545Have patience, there are many tickets and developers have so little free time. Your ticket may be answered in minutes or it may take months. Your ticket is no more important than another unless a developer decides so, please respect their decisions. Demanding a response or 'bump'ing your ticket will cause annoyance and will affect how developers deal with you in the future.
    4646
    47 Posts such as "me too" are tantamount to bumping a ticket.  If you'd like to indicate that you are also affected by a bug, or in any way discuss the ticket, you should do so on the dev mailing list.
     47Posts such as "me too" are tantamount to bumping a ticket.  If you'd like to indicate that you are also affected by a bug, that a patch or workaround worked for you, or in any way discuss the ticket, you should do so on the dev mailing list.
    4848
    4949If your ticket gets marked as "'''worksforme'''" or "'''invalid'''" consider this a challenge to improve the bug report. Problems often only occur with a particular setting, with some particular hardware or even with a specific recording. Figuring out what exactly is causing the problem will make it possible to reproduce the bug, which is the first step in fixing it. If the ticket is marked as invalid rather than worksforme, it probably failed some check on this checklist. Also, don't get into an argument with whoever closed your ticket. Remember, since this person reviewed your ticket, this is the person most likely to fix your problem.